At 75db, we believe that gaming should always be a form of entertainment — never a source of stress, financial strain, or personal harm. This page outlines the tools, resources, and policies we have built to help every player in Bangladesh maintain a healthy, balanced relationship with gambling.
Our Commitment
75db was built for players across Bangladesh who enjoy sports betting, casino games, and live dealer tables as a leisure activity. From Dhaka to Chittagong, Sylhet to Cox's Bazar, our platform serves a diverse community of adults who choose to engage with gambling for fun — and we take that responsibility seriously.
Responsible gaming is not a box we tick — it is an active, ongoing programme embedded into the design of the 75db platform. Every account comes with access to a suite of player-controlled safety tools, and our support team is trained to respond sensitively to any player who signals they may need help managing their gambling behaviour.
The golden rule at 75db is simple: only gamble with money you can afford to lose. Set a budget before you start. Treat every session as entertainment, not as a means to recover losses or solve financial problems. And if you ever feel that gambling is starting to affect your daily life, reach out to us immediately — we are here to help.
Core Responsible Gaming Principles
Safety Tools
Every 75db account includes a full suite of responsible gaming controls, accessible at no cost. These tools are player-activated and take effect within 24 hours of request.
Set a daily, weekly, or monthly cap on the amount you can deposit into your 75db account. Once a limit is in place, it cannot be increased for a minimum cooling-off period — protecting you from impulsive decisions during a losing run. Limits can be lowered immediately but can only be raised after a 7-day review period.
Configure a maximum duration for each gaming session. When your limit is reached, 75db will notify you and, if you choose, automatically log you out. This tool is particularly useful for managing late-night sessions and preventing extended play that may lead to fatigue-driven decision-making.
Take a short break from the platform without closing your account. Time-out periods are available in durations of 24 hours, 7 days, 30 days, or 90 days. During a time-out, all deposits are blocked and you cannot access the gaming or betting sections of the platform. Existing withdrawal requests are still processed normally.
If you feel that gambling is becoming a serious problem, you can request a full self-exclusion from the 75db platform. Self-exclusion periods are available for 6 months, 1 year, 2 years, 5 years, or permanently. During a self-exclusion, your account is suspended, all marketing communications are stopped, and re-registration is actively prevented for the duration of the period.
Set a ceiling on the net losses you are willing to absorb within a defined period — daily, weekly, or monthly. Once you reach your loss limit, further betting and gaming is suspended until the period resets. This tool prevents a bad run from escalating into a financially damaging session without you realising how much ground has been lost.
Players who are trying to moderate their gambling activity can opt out of all promotional communications — including bonus offers, BPL cricket promotions, Eid specials, and tournament alerts — at any time. Removing the trigger of promotional messaging is a meaningful step for players working to reduce their engagement with the platform.
Step-by-Step
Setting up responsible gaming controls on your 75db account takes less than two minutes. Follow the steps below or contact our support team directly and we will configure any tool on your behalf.
Access your 75db account using your registered credentials. All responsible gaming tools are located in the Account Settings section under the "Player Safety" tab.
The Player Safety section displays all available tools — deposit limits, session limits, loss limits, time-out, self-exclusion, and marketing preferences — in a single, easy-to-navigate panel.
Choose the tool that best matches your situation. Enter your preferred limit or exclusion duration. All fields include guidance notes to help you make an informed choice.
Review the settings and confirm. You will receive a confirmation email at your registered address within a few minutes, summarising the tool activated and its effective duration.
Limit reductions and time-outs take effect immediately. Self-exclusion requests are processed by our compliance team within 24 hours, after which your account will be fully suspended.
If you are unable to access your account settings or need immediate assistance activating a tool, contact the 75db support team by live chat or by emailing [email protected] — available around the clock.
Warning Signs
Problem gambling can develop gradually. Recognising the early signs is the first and most important step toward addressing it. If any of the following statements apply to you, we encourage you to reach out to our support team or use one of the self-management tools described above.
Placing larger bets to recover previous losses is one of the clearest indicators of problem gambling. The belief that a "recovery win" is imminent keeps players trapped in increasingly damaging sessions.
Spending money that was set aside for rent, food, household bills, or savings on gambling — or borrowing money from family and friends in Dhaka, Sylhet, or Chittagong to fund gambling — is a serious warning sign.
Using gambling as the primary way to manage stress, anxiety, loneliness, or boredom — and feeling irritable, restless, or low when unable to gamble — suggests an unhealthy dependency.
Hiding gambling sessions, losing amounts, or account activity from family members, partners, or friends is a strong indicator that you recognise your gambling behaviour has crossed a line.
Making repeated, unsuccessful attempts to control, reduce, or stop gambling despite wanting to do so is a defining feature of gambling disorder and warrants immediate professional support.
When gambling begins to interfere with work, family obligations, social commitments, or health — skipping meals, missing important events, or reducing sleep to extend sessions — it has become a problem.
Self-Check
Answer the following questions honestly. If you respond "yes" to two or more, we strongly encourage you to activate one of the responsible gaming tools or contact our support team.
In the past 30 days, have you…
Age Verification
75db operates an absolute minimum age policy. No player under the age of 18 may register an account, make a deposit, or participate in any game or betting market on the platform. This is not merely a policy statement — it is enforced at every stage of the player journey.
During the KYC verification process, every player is required to submit a government-issued identity document — a National ID card or passport — confirming their date of birth. Accounts where age cannot be verified remain suspended until documentation is provided and reviewed.
If you are a parent or guardian and are concerned that a minor in your household has accessed the 75db platform, please contact us immediately at [email protected]. We will investigate, close the account, and refund any deposits made, subject to our standard verification checks.
We also recommend that parents and guardians in Bangladesh use parental control and internet filtering software to restrict access to online gambling platforms on shared or family devices. Free tools are available for all major operating systems and mobile devices.
Every new 75db account must complete the following verification steps before withdrawals are processed.
Get Help
If gambling has stopped being fun and started causing harm, please reach out. The 75db support team is trained to handle these conversations with sensitivity, and speaking to us is the fastest way to activate the protections you need.
Contact 75db Support
Healthy Gaming Reminders
Play Responsibly with 75db
Now that you are familiar with the tools and guidance available, head back to the platform and enjoy the experience — cricket markets, premium slots, and live casino tables — with full confidence that your safety controls are in place. If you have questions, our support team is one message away.